Terms of Use

If you want to sell on our marketplace, you must thoroughly study our rules and comply with them.

1. General rules:

Violation	Sanctions
1.1. Sharing your contact details (Skype, Discord, VKontakte, phone, etc.) with another participant by any available means. Using another participant's contact details or in-game communication after the order is completed.	For the first accidental violation — temporary suspension. A repeated violation results in account suspension and denial of payouts.
1.2. Using the review system for self-serving purposes (fake boosting, blackmail, unjustified modification of a review for a previous order, etc.).	Removal of the review. Repeated violation — account suspension.
1.3. Transferring to third parties or disclosing information (username, player ID, amount, etc.) with the intent to harm a participant.	Suspension of all accounts. Denial of payouts. Suspension of new accounts of the violator.
1.4. Attempt to sell or buy an Anykod account.	Suspension of all accounts (without denial of payouts).
1.5. Placing links or names of any online resources on the avatar, as well as illegal, pornographic, or political content (flags, historical figures, etc.).	Avatar removal. Repeated violation — account suspension.
1.6. Placing links or names of online resources in the name, as well as illegal or political material.	Rename.
1.7. Not allowed in chat: sale messages, links to listings, discussion or advertising of commercial online resources, criticism of other sellers or their offers, spam, flooding, insults, political discussions, as well as any messages that violate applicable law.	Temporary chat suspension. Repeated violations may result in account suspension.
1.8. Not allowed in private chats and elsewhere: insults, threats, spamming offers, flooding, discussions with political overtones, sending erotic materials.	Warning. Repeated violations may lead to temporary account suspension.
1.9. Mass messaging, advertising, and spam.	Temporary or permanent account suspension.
1.10. Fraud, deception of other participants.	Suspension of all accounts. Denial of payouts. Suspension of new accounts of the violator.
1.11. Money operations without the purpose of placing an order, exchanging funds from one payment system to another, transferring money from one set of details to another. Carding and other financial manipulations.	Suspension of all accounts. Denial of payouts. Suspension of new accounts of the violator.
1.12. Using (sharing links to) file-sharing services and image hosting without clear necessity (for example, sending a login and password via an image uploaded to a file host).	Warning. Account suspension for repeated violation.

Exchanging contacts in the Anykod chat and by any other means, even if prompted by the system (for example, adding each other as friends), is considered a violation.

If you want to share contacts with another seller for the purpose of jointly fulfilling future orders, submit a request to support.

The administration has the right to interact with sellers under the guise of buyers in order to identify violations.

The administration also has the right to mitigate or cancel any imposed punishment if it seems inappropriate in a particular case.

Rules for sellers

2.1. Prohibited actions:

Violation	Sanctions
2.1.1. Attempt to transfer goods or provide a service without payment through Anykod. Trading goods or services without payment through Anykod.	Suspension of all accounts. Denial of payouts. Suspension of the violator's new accounts.
2.1.2. Requesting the buyer to confirm the order before it is actually fulfilled (if there are no signs of fraud).	Temporary restriction of account access. Disabling instant withdrawals (if available).
2.1.3. Unfair competition (for example, buying goods to write negative reviews, submitting false complaints, etc.).	Temporary restriction of access to the primary account.
2.1.4. Unreasonably ignoring buyers' questions.	Warning. Temporary restriction of account access for repeated violations.
2.1.5. Intentionally posting invalid offers or offers with an invalid price.	Temporary restriction of account access. Permanent account suspension is possible (without denial of payouts).
2.1.6. Violating the rules listed on the offer placement page (present in some sections). Ignoring notifications and mailings from the administration.	Removal of offers, warning. Temporary restriction of account access for repeated violations.
2.1.7. Selling goods or services through a section not intended for this (for example, selling in-game currency through the items section).	Charging an additional fee. Account suspension for repeated violation (without denial of payouts).

2.2. Prohibited product categories:

Violation	Sanctions
2.2.1. Goods obtained unlawfully (hacking, brute force, carding, etc.).	Account suspension until evidence to the contrary is provided.
2.2.2. Training in unlawful activities or selling information about them (duplication exploits, carding methods, etc.).	Account suspension.
2.2.3. Personal data.	Account suspension.
2.2.4. Distribution, including sale, of unlicensed and/or malicious software.	Account suspension until evidence to the contrary is provided.
2.2.5. Goods and services with erotic or pornographic content.	Account suspension.
2.2.6. Goods and services related to spam and bulk messaging.	Account suspension.
2.2.7. Goods and services related to betting and casinos.	Account suspension.
2.2.8. Running lotteries and giveaways, selling "random" items.	Warning. Account suspension for repeated violation (without denial of payouts).

The administration has the right to review products listed on the marketplace.

3. Sellers' responsibility:

	Degree of responsibility
3.1.1. Refusal of the solution proposed by the arbitration staff, disregarding their notices, and non-participation in the dispute resolution process.	Refund of the order amount up to 100%.
3.1.2. Failure to provide information to the buyer about their order, ignoring client questions, lack of service.	Compensation up to 100% of the order amount.
3.2. In-game currency and items
3.2.1. Sanctions imposed by the game administration on the buyer due to illegal acquisition of in-game currency or items (fraud, exploiting game bugs, etc.).	Compensation up to 100% of the order amount.
3.2.2. Sanctions imposed by the game administration on the buyer due to the purchase of in-game currency or items.	Refund up to 100% of the order amount.
3.3. Accounts
3.3.1. Buyer loses access to the account as a result of access being restored by the seller or the original owner.	Compensation up to 100% of the order amount.
3.3.2. Account suspension by the game administration due to the fact of buying/selling an account.	Compensation up to 100% of the order amount.
3.4. Services
3.4.1. Changing essential characteristics of the account without the buyer's consent.	Compensation up to 100% of the order amount.
3.4.2. Services with a negative result (for example, a decrease in rating instead of an increase).	Compensation up to 100% of the order amount.
3.4.3. Account suspension due to a poorly provided service (for example, the seller using bots or other software prohibited by the game publisher).	Compensation up to 100% of the order amount.
3.4.4. Account suspension due to the provided service.	Compensation up to 100% of the order amount.
3.4.5. Unjustified refusal by the seller to provide the service.	Compensation up to 100% of the order amount.
3.4.6. Delay beyond the timeframes agreed with the buyer.	Payment for the completed work is reduced proportionally to the delay. For example, if the timeframe increases by 1.5 times, the payment decreases by 1.5 times.

ATTENTION! Each dispute between the buyer and the seller is unique, so the final determination of the seller's level of responsibility may differ significantly from the above. Agreements made in chat between the seller and the buyer may be taken into account when making a decision.